A major gas pipe laying contractor found themselves in a desperate situation with a Padding Machine CIF needed for a serious contact on deadline, sitting at the origin port having missed the transhipment vessel. The supplier’s shipping agent was biase and suggested another vessel in 3 weeks, meaning a major delay to a very important contact.
One call to our Managing Director this particular Saturday morning had our agent in Singapore immediately attend the port, and within four hours we had the machine booked for a vessel four days later, the customs process completed, and the berth to berth transfer organised.
We know that global shipping is a 24/7 industry, and everyone from the Operations Assistant to the Managing Director in our team will push to get the job done on behalf of our clients.
